Pathetic service from Aramex!!!!

If I could leave no star review I would - parcel left Durban on 5 December 2025, arrived in Johannesburg on 30 December 2025. Main centre to main centre guarantees 24-48 hours delivery. Recipient has moved to Cape Town, call centre agent promised the parcel would be re-routed to new delivery address but still nothing. Pathic service!!!!!!!!