Pathetic Service Aramex SA

Worse services from Aramex SA. My parcel dispatched Monday 24thDec and 31Dec still not received.Spend money tracking and with every call I'm promised delivery following day.An overnight delivery and I'm on the 4th working day waiting.Overnight delivery which was paid for. I was told last week il receive the parcel Friday afternoon...Friday I was told Monday..Monday I am told Wed because no one is working today and no one seems to care. Worse customer service