Pathetic service and rude staff

This is the worst courier service I have ever received and I am never using them locally and internationally, the staff is rude and where do you get a company without supervisor or management, you hold forever and when you finally get through my calls we're dropped, I spend a lot of my hard earned money to pay for their services but they were not bothered and always shifting the blame... They are so *********** I can say that without a doubt their service sucks not to mention that they are ridiculously expensive.