tT
tesslyn T

1 reviews | Active since Dec 2016

02 Dec 2016, 16:24

Pathetic Service

<p>The service I received was so terrible! Been waiting for a parcel for 3 days and all they could give was lame excuses (address was incomplete, address does not exist- even after I updated it twice). Not once did the courier service bother to contact me instead I had to keep calling! Was promised delivery but then they had no available drivers! Kept speaking to different people and the manager had the nerve to say I am lying about him speaking to me earlier in the day! Wouldn't recommend this useless service to anyone. </p>

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Replies (1)
Aramex South Africa
Aramex South Africa's reply05 Dec 2016, 15:15
Official

Dear tesslyn-tennille-israel,

Thank you for taking the time to share your comments with us. We sincerely apologise for the inconvenience caused.

After several attempts to contact you telephonically we have not been successful. We kindly request that you provide us with a current contact number in order for us to further assist you with this matter and resolve it as soon as possible.

Kind Regards,
Aramex Sa