Pathetic service!!

My parcel is still in transit for 15 days today I tried every site to get hold of them in vain, no phone pick ups, no mails answered. I opened the case from their site "Aramex app" but they closed it I tried to report this matter to ICASA they are on holiday too..

Please deliver my parcel as soon as possible...I am waiting for it. This parcel last scanned received at Aramex sorting facility in Johannesburg head office on 06/12/2019 21:26

I am so disappointed and sad with their service I suspect they stole it and I wonder why it doesn't show any more movement at all.

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