1 reviews | Active since Mar 2009
PATHETIC SERVICE
<p>What is happening with my international parcel, it has been in JHB for a week now. NO COMMUNICATION AND POOR SERVICE!!! The day it arrived I supp**** what was required. Judging by the reviews ARAMEX has to be hands down the works courier is SA. And dont try and blaim customs, I use DHL, TNT, and a few others, parcels HAVE NEVER EVER sat for more that a day. ABSOLUTLY PATHETIC SERVICE and I would NEVER EVER recomend using ARAMEX!!!</p>
Dear Bradley
Thank you for bringing the matter to our attention.
We apologize for the delay in delivery and we fully understand how frustrating this may be,
Customs is not under Aramex's control and although we facilitate the process on behalf of the customer, they operate independently and is State owned.
Your complaint has been escalated to an Imports Team Senior, and contact will be made with you shortly.
Kind regards
Customer Care Johannesburg - Aramex SA
Dear Bradley
Thank you for bringing the matter to our attention.
We apologize for the delay in delivery and we fully understand how frustrating this may be,
Customs is not under Aramex's control and although we facilitate the process on behalf of the customer, they operate independently and is State owned.
Your complaint has been escalated to an Imports Team Senior, and contact will be made with you shortly.
Kind regards
Customer Care Johannesburg - Aramex SA