Pathetic customer service and poor delivery services provided.

My package was shipped from the UK over a month ago, 27 February 2018 and arrived in SA on 28 February 2018. It has since been in Aramex's possession to date. According to my shipment tracking for the past week and a half the shipment has been rescheduled due to payment not ready but I have received no invoicing.

Each day I phone I have spoken to a different call centre agent, Junior, Norma etc. Who have each promised me that the invoice request will be submitted to the invoicing department and sent to me in the next 30 minutes. This has been my frustration for the past week and I have still not received the invoice.

Pathetic customer service and poor delivery services provided.

This has been my second horrible experience.

I really wish that International companies would not use Aramex their staff are *********** and service is poor!