Pathetic courrier company: Aramex. Do not use their services!

It doesn’t even deserve a one star!. I placed on order in CapeTown on the 17/12/24 (condition on the supplier’s website CLINIQUE to receive my purchase before Christmas!). It arrived in Aramex Joburg warehouse on 23/12. À driver phoned me around 16:00 saying he can’t find the address, while the one I gave cannot be more clear. He put the phone down on me, I had to phone him back, he said sorry he had other deliveries to do that day and ce it will be delivered the next day. On the 23rd, nobody phoned me. I had to complain to Aramex, nothing happened. This was a gift bought for Christmas. On 24th, still no call, not even a message! On Monday 30th finally a call to apologize and h ce informing the parcel will be delivered on Tuesday 31/12. On that day I was waiting…nothing again! I was still hoping that today it would happen. Up to now no one call or message! I can’t understand why a so called reputable company, Clinique, uses the services of an unreliable company like Aramex! Let’s make sure more customers complain so it can be out of business very quickly! We don’t need such kind of company in South Africa! What a bad example of terrible service given to customers who paid for it!