Pathetic as always

Not even worth one star! I have ordered from A well-known clothing company in china who sometimes make use of this pathetic courier company and AFTER requesting CUSTOMS amount to be paid and once I had paid the fee aramex decides AFTER THEY RECEIVED MY MONEY THAT THEY WILL BE SENDING IT BACK DUE TO ABNORMAL LOGISTICS! WTH IS ABNORMAL LOGISTICS?? ALSO I WANT MY MONEY BACK ... I REALLY HOPE THAT PEOPLE STOP USING THIS AS A MEANS OF COURIER COMPANY THERE ARE SO MUCH OTHER COMPANIES THAT ARE MORE RELIABLE