PARCEL NOT DELIVERED AND STOPS TEAM ARE USELESS!

Shipment number: ********** 6810 1. You CANNOT track your parcel online, they do not update the status. A big shipping company and you cannot track your parcel online. Shocking! 2. The STOPS team (Sifiso Mahlangu) do not reply to your emails. They do not even answer your calls. The reason why they have jobs is because of customers using Aramex. There are so many other shipping companies and Aramex will not last if this is how they operate. I WILL NEVER USE THEM AGAIN OR RECOMMEND THEM TO ANYONE. 3. My parcel has been sitting with customs for over 1 week. I understand there are certain things outside their control but at least keep your online tracking up to date and have the decency to respond to emails from your customers and take their calls. They are the reason you have a job and ultimately customers pay your salary.