AE
Angi E
1 reviews | Active since Aug 2015
17 Aug 2015, 14:11
Parcel not being cleared & no feedback
I have a parcel (shipment number ***) that has been in \customs clearance"since the 31st July 2015. I have inquired multiple times with Lunga from Aramex"
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Aramex South Africa's replyOfficial
17 Aug 2015, 15:00Hello angi84,
Thank you for sharing your comments with us ,
Kindly accept our sincere apologies regarding the delay in clearing the shipment. We are investigating the reason behind the non-clearance of the shipment and have also escalated to our imports manager.
I tried calling you to no avail, the telephone number provided goes to voice mail, however will keep trying to contact you and provide you with feedback.
Once more please accept our sincere apologies .
Regards
Tshegofatso Dubula
Thank you for sharing your comments with us ,
Kindly accept our sincere apologies regarding the delay in clearing the shipment. We are investigating the reason behind the non-clearance of the shipment and have also escalated to our imports manager.
I tried calling you to no avail, the telephone number provided goes to voice mail, however will keep trying to contact you and provide you with feedback.
Once more please accept our sincere apologies .
Regards
Tshegofatso Dubula
Aramex South Africa's reply17 Aug 2015, 15:00
Official
Hello angi84,
Thank you for sharing your comments with us ,
Kindly accept our sincere apologies regarding the delay in clearing the shipment. We are investigating the reason behind the non-clearance of the shipment and have also escalated to our imports manager.
I tried calling you to no avail, the telephone number provided goes to voice mail, however will keep trying to contact you and provide you with feedback.
Once more please accept our sincere apologies .
Regards
Tshegofatso Dubula
Thank you for sharing your comments with us ,
Kindly accept our sincere apologies regarding the delay in clearing the shipment. We are investigating the reason behind the non-clearance of the shipment and have also escalated to our imports manager.
I tried calling you to no avail, the telephone number provided goes to voice mail, however will keep trying to contact you and provide you with feedback.
Once more please accept our sincere apologies .
Regards
Tshegofatso Dubula