LK
Lebo K
1 reviews | Active since Dec 2015
17 Dec 2015, 11:30
Parcel held up in Customs
I ordered a parcel from Amazon on the 27th November 2015. My parcel has been stuck in customs but nobody answers the phone at this company. I've been calling several times in order to get clarity but the phone just rings. I need my parcel before Christmas. I've sent my ID number and details to Bianca Myburg.<br> <br> Parcel number: ***
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Aramex South Africa's replyOfficial
17 Dec 2015, 11:58Hello Mrskay86,
Thank you for sharing your comments with us ,
Kindly accept our apologies for the delay incurred by your shipment . We have escalated this to our imports manager to assist with investigating the reason for the delay .
We will ensure that you received proactive feedback with the clearance status of the shipment .
Kind Regards
Tshegofatso Dubula
Thank you for sharing your comments with us ,
Kindly accept our apologies for the delay incurred by your shipment . We have escalated this to our imports manager to assist with investigating the reason for the delay .
We will ensure that you received proactive feedback with the clearance status of the shipment .
Kind Regards
Tshegofatso Dubula
Aramex South Africa's reply17 Dec 2015, 11:58
Official
Hello Mrskay86,
Thank you for sharing your comments with us ,
Kindly accept our apologies for the delay incurred by your shipment . We have escalated this to our imports manager to assist with investigating the reason for the delay .
We will ensure that you received proactive feedback with the clearance status of the shipment .
Kind Regards
Tshegofatso Dubula
Thank you for sharing your comments with us ,
Kindly accept our apologies for the delay incurred by your shipment . We have escalated this to our imports manager to assist with investigating the reason for the delay .
We will ensure that you received proactive feedback with the clearance status of the shipment .
Kind Regards
Tshegofatso Dubula