fB
farhaan B

1 reviews | Active since Feb 2014

09 Jul 2020, 23:45

PARCEL CERTAINLY NOT IN SAFE HANDS AT ALL HORRIBLE

I HAVE BEEN A LOYAL CUSTOMER FOR EVER SINCE DROP BOX WAS INTRODUCED HOWEVER CURRENTLY I HAVE A PARCEL THAT WAS SENT ON MONDAY THE 06/07/2020 WHICH HAS A STATUS OF OUT FOR DELIVERY FOR THE PAST TWO DAYS USUALLY WHEN I SEND A PARCEL TO THE SAME ADDRESS IT IS DELIVERED THE VERY NEXT DAY. AND YES I UNDERSTAND THAT MANY COMPANIES INCLUDING ARAMEX IS WORKING WITH SKELETON STAFF BUT THE COMMUNICATION IS POOR I HAVE BEEN HOLDING SINCE THE 08/09 FOR A CONSULTANT TO ANSWER BUT I HOLD FOR 30-45 MIN AND A CONSULTANT TELLS ME THE PARCEL WILL BE DELIVERED TODAY I BEGG THEM TO CONTACT THE DRIVER AND THEY REFUSE. WHY DOES ARAMEX REQUEST SO MUCH DATA FROM THE SENDER YET IN A CRISIS LIKE THIS THEY DO NOT NOTIFY THE SENDER OF A DELAYED DELIVERY . I WANT ANSWERS AND I WANT IT NOW.

WABBILL: DBP ***

I REQUEST COMPENSATION CAUSE I HAD TO SEND ANOTHER PARCEL WITH A DIFFERENT COURIER AS THE CONTENT WAS FOR URGENT NEED...

0
Replies (0)