SJ
Shaazia J

1 reviews | Active since Mar 2011

21 Jul 2015, 16:43

Parcel arrived as promised

I would like to thank Clinton Neilson from Aramex concerning a parcel I was battling to get cleared and delivered. He went the extra mile to ensure that customs cleared my parcels after being detained for months for no reason. I received my parcel this morning in great condition and I'm happy to have finally received it as it was part of a project presentation I had at work. This has put my trust back in Aramex and I'm sure I will be using them again in the future

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Replies (1)
Aramex South Africa
Aramex South Africa's reply21 Jul 2015, 17:03
Official
Hello Bloodsport,

Thank you for taking the time to share your comments with us.

We really appreciate your kind words and the positive feedback you have given us. Clinton is a valued part of our Aramex team and he will most certainly be commended for his actions in resolving this long outstanding issue.

If you need any further assistance at all please don't hesitate to contact us again.

Kind Regards,
Hein Bruyns
Customer Service Executive