Parcel *** stuck for more than 2 months!!!

I am absolutely disappointed by the lack of service from Aramex!<br> <br> This parcel has been detained in customs since the 19th of March<br> Even after sending through required documents a number of times, there is still no movement.<br> <br> I get absolutely no feedback, only when I phone (which is an issue all by itself)<br> When/If I get through I am normally met with rude service and empty promises.<br> I have laid a complaint before, after which I was contacted once and not again after that, even after promises to get back to me<br> <br> I am so sick of this situation, I paid R1500+ for express shipping and I am getting service worse than our postal service (which I did not think possible)<br> I have lost a very important investor and my hope of getting my business kick started.<br> <br> I have moved ALL of my business from Aramex to a courier company that can deliver, this includes all local and international deliveries (also all store to door deliveries which I used on a regular basis)<br> <br> I have paid for a service, now deliver!!!