YC
Yolanda C

1 reviews | Active since Aug 2015

18 Dec 2015, 12:54

Package Held ransom

Waybill *** - was sent Thursday & received Friday & all my other orders followed same schedule - No problem <br> Waybill *** - was sent Thursday 17/12/2015 & its midday Friday and still no delivery<br> Now the call center in Jhb tell me that that now need to pay for delivery if I want my goods delivered Saturday.<br> They promise overnight delivery but if its their fault its late YOU MSUT PAY<br> LOUSY LOUSY Shocking service this time of the year

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Replies (1)
Aramex South Africa
Aramex South Africa's reply21 Dec 2015, 08:33
Official
Hello Corneliusyn,

Thank you for sharing your comments with us .

Please accept our apologies with regards to the delay in the delivery of your parcel.

We tried calling you however there phone went to voice mail. The parcel is out for delivery this morning .

Kind Regards
Tshegofatso Dubula