Package delivered but not received

I am not happy with Aramex. I have been waiting for my delivery since last week. On Monday I get a message that my package has been delivered. When I call Aramex they confirm that it was delivered and I singed for it. I Never signed for anything and the driver never arrived because I was home the whole day waiting until I received a message that my package was delivered. They even confirmed my address and say they have my signature. Amarex never came to my house,now I am waiting for the driver who claimed to have delivered.