JR
Julie R

1 reviews | Active since Jan 2014

17 Sept 2020, 18:05

Overnight turns to 56 hours

I paid for an overnight delivery from Capetown to Durban but only received my goods after 56 hours. During those 56 hours I liased with the Durban branch and all they gave me was a bunch of lies. Firstly that due to the virus they are delayed, the. It will be delivered within two hours of my call, then after two hours no delivery, then I was told within 10 mins but still nothing then I was told that they are giving me information of another delivery. But the tracker lady **** because she knew that my package was a box and she said that the driver gave her incorrect information, but if that was the case how did she know what I was receiving. After another 15 mins then only did I receive my package and the delivery guy says that the lady is lying because he never said he made an error with my delivery. So I called the manager Deon and still awaiting his feedback for the *********** service that I received today. I will never use the services of Aramex again as I have lost two clients due to these late delivery of my goods.

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