uc
umar-faruq cajee
1 reviews | Active since Aug 2011
04 Sept 2015, 10:22
overnight express means 3 days no show
An overnight parcel which was supposed to be delivered on Tuesday 1 September 2015 has still not been delivered. Other parcels from other couriers have been delivered in this time so there is no excuse of attempted delivery. After numerous attempts to sort this out with the Call Centre in JHB i am waiting for Call backs within 30 mins for the last day, and still waiting for another Callback from the supervisor from this morning. This is horrible service and an apology is not enough. Deliver my parcel and refund me delivery costs. Tracking number ***
Helpful (0)
Replies (1)0
Replies (1)
Aramex South Africa's replyOfficial
04 Sept 2015, 11:42Hello umarfaruq.cajee,
Thank you for taking the time to share your comments with us.
Kindly accept our humble apologies for the great inconvenience caused to you in this regard.
We are investigating the reason why your shipment was not delivered and we will ensure that you receive feedback. The shipment is out with the driver for delivery we will contact you shortly to advise the delivery time.
Once more please accept our apologies for the delay.
Regards
Tshegofatso Dubula
Thank you for taking the time to share your comments with us.
Kindly accept our humble apologies for the great inconvenience caused to you in this regard.
We are investigating the reason why your shipment was not delivered and we will ensure that you receive feedback. The shipment is out with the driver for delivery we will contact you shortly to advise the delivery time.
Once more please accept our apologies for the delay.
Regards
Tshegofatso Dubula
Aramex South Africa's reply04 Sept 2015, 11:42
Official
Hello umarfaruq.cajee,
Thank you for taking the time to share your comments with us.
Kindly accept our humble apologies for the great inconvenience caused to you in this regard.
We are investigating the reason why your shipment was not delivered and we will ensure that you receive feedback. The shipment is out with the driver for delivery we will contact you shortly to advise the delivery time.
Once more please accept our apologies for the delay.
Regards
Tshegofatso Dubula
Thank you for taking the time to share your comments with us.
Kindly accept our humble apologies for the great inconvenience caused to you in this regard.
We are investigating the reason why your shipment was not delivered and we will ensure that you receive feedback. The shipment is out with the driver for delivery we will contact you shortly to advise the delivery time.
Once more please accept our apologies for the delay.
Regards
Tshegofatso Dubula