Overnight Express fail, runaround, self-pickup

Hi there,<br> <br> Would someone with a bit of pull please call me or email me. I have a ridiculous story about your courier service which I think you should at least be aware about.<br> <br> To anyone else reading this, Aramex overnight express failed me by 7 days. I had to chase up my parcel location and received no communication from Aramex concerning delivery or delay unless I initiated it. In the end, I had to drive out and lose 2 hours of my time in order to meet the delivery guy on his route and at his convenience. Aramex was unable to tell me where my parcel was nor when it would arrive despite having a tracking number.<br> <br> My area - Bromhof - right in Randburg is regarded as a \remote area"and so it's \""not serviced\"" by Aramex but instead they hand my parcel over to an \""agent\"" which delivers for them. Their agent contact details are confidential so I had to communicate through Aramex. I don't know if Aramex ever called the agents except on the last day. Three different excuses on three different occasions. <br> <br> And more .... no space left here. It's almost as if I made it up. And to re-iterate"