LW
Lizette W

1 reviews | Active since Dec 2015

04 Dec 2015, 08:44

overnight delivery is a joke

Tracking nr *** was sent ont the 1st i paid R99 for overnight today is the 4th and no package. Yesterday after 5pm you write on your site attempted delivery nobody attempted any delivery because like an idiot i am sitting home all day waiting one would think that you would deliver it first thing today seeing you are so slow i might as well just have used the post office. I want that package this morning as i am not satisfied with your sercvice. If the driver runs out of time then deliver it after hours and pay him overtime. I will never use aramex again. Uti is way better with them i dont need to complain and threaten and throw tantrums to get my package!!! I would like a reply via my email [Email Removed]

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Replies (1)
Aramex South Africa
Aramex South Africa's reply04 Dec 2015, 10:29
Official
Hello lizetteelizna,

Thank you for taking the time to share your comments with us.

Kindly accept our humble apologies for the great inconvenience caused to you in this regard.

The matter has been escalated to our operations manager to investigate the reason behind the delay in the delivery .

Once more please accept our apologies.

Kind Regards
Tshegofatso Dubula