OVERNIGHT COURIER A LIE.
<p>Good day. </p> <p>I am running a business in which I sell clothing and hair and haveto courier items to my customers daily and in more than one instance they have recieved their goods weeks later when I leave them in the box before 3PM on weekdays. My lady instance was a parcel I sent last week Wednesday - tracking number ********** 8532 which to date still has not arrived , I can't even track the parcel online as it says it's invalid and when I call I keep being told it will arrive " tomorrow " despite all this mind you I drove around Pretoria looking for bags as there hadn't been any at #ForestHill #QuaggaCentre #CenturionMall #MAll@Reds its unacceptable the service I have constantly recieved I am trying to run a buisness. </p> <p>Sincerly </p> <p>unhappy customer. </p> <p>Landela Landane </p>
Dear landela-virginhair,
Thank you for taking the time to share your comments with us. We sincerely apologise for the inconvenience caused.
As per our discussions with you, the parcel is out for delivery to a remote regional area which may take longer than the Overnight service to main centres. We are currently following up with the delivery partner and will provide you with an estimated time of delivery.
The stores in question have been contacted and stock has been delivered to them, and you should not encounter any difficutlties going forward.
We are commited to providing a world class service and will most certainly do all that is necessary to resolve the issues.
If you need any further assistance please dont hesitate to contact us again
Kind Regards,
Aramex SA
Dear landela-virginhair,
Thank you for taking the time to share your comments with us. We sincerely apologise for the inconvenience caused.
As per our discussions with you, the parcel is out for delivery to a remote regional area which may take longer than the Overnight service to main centres. We are currently following up with the delivery partner and will provide you with an estimated time of delivery.
The stores in question have been contacted and stock has been delivered to them, and you should not encounter any difficutlties going forward.
We are commited to providing a world class service and will most certainly do all that is necessary to resolve the issues.
If you need any further assistance please dont hesitate to contact us again
Kind Regards,
Aramex SA
Dear landela-virginhair,
Thank you for taking the time to share your comments with us. We sincerely apologise for the inconvenience caused.
As per our discussions with you, the parcel is out for delivery to a remote regional area which may take longer than the Overnight service to main centres. We are currently following up with the delivery partner and will provide you with an estimated time of delivery.
The stores in question have been contacted and stock has been delivered to them, and you should not encounter any difficutlties going forward.
We are commited to providing a world class service and will most certainly do all that is necessary to resolve the issues.
If you need any further assistance please dont hesitate to contact us again
Kind Regards,
Aramex SA
Dear landela-virginhair,
Thank you for taking the time to share your comments with us. We sincerely apologise for the inconvenience caused.
As per our discussions with you, the parcel is out for delivery to a remote regional area which may take longer than the Overnight service to main centres. We are currently following up with the delivery partner and will provide you with an estimated time of delivery.
The stores in question have been contacted and stock has been delivered to them, and you should not encounter any difficutlties going forward.
We are commited to providing a world class service and will most certainly do all that is necessary to resolve the issues.
If you need any further assistance please dont hesitate to contact us again
Kind Regards,
Aramex SA
Dear landela-virginhair,
Thank you for taking the time to share your comments with us. We sincerely apologise for the inconvenience caused.
As per our discussions with you, the parcel is out for delivery to a remote regional area which may take longer than the Overnight service to main centres. We are currently following up with the delivery partner and will provide you with an estimated time of delivery.
The stores in question have been contacted and stock has been delivered to them, and you should not encounter any difficutlties going forward.
We are commited to providing a world class service and will most certainly do all that is necessary to resolve the issues.
If you need any further assistance please dont hesitate to contact us again
Kind Regards,
Aramex SA
Dear landela-virginhair,
Thank you for taking the time to share your comments with us. We sincerely apologise for the inconvenience caused.
As per our discussions with you, the parcel is out for delivery to a remote regional area which may take longer than the Overnight service to main centres. We are currently following up with the delivery partner and will provide you with an estimated time of delivery.
The stores in question have been contacted and stock has been delivered to them, and you should not encounter any difficutlties going forward.
We are commited to providing a world class service and will most certainly do all that is necessary to resolve the issues.
If you need any further assistance please dont hesitate to contact us again
Kind Regards,
Aramex SA