Overall terrible courier and service staff.

Terrible service! Every shipment I have done has been incorrect. Sends request aka demands for payment, without being able to supply an Invoice for good that are not in SA yet. (Item won't be shipped to SA but will be rerouted within the US) They refuse to load the current invoice on the app, like they do, when the parcel leaves the US. They have all sorts of excuses why I cannot pay for the parel in USD. As I.mentionex, item is in the US not ZA). The service agent I have been dealing with is unprofessional. Use DHL. Overall terrible service!