Order rescheduled 3 times and they **** about having delivered my items

You don't deserve even 1 star!

My order was supposed to be delivered on 14 of August, you rescheduled delivery 3 times and now you are lying and saying you delivered my order. I did not receive my order! stop fooling me!

Zara has been investigating since last week but they said I must give them 24 to 48 hours.