JC
Johan C

1 reviews | Active since Jan 2019

21 Feb 2023, 14:10

Order: ***

I've ordered an item from America and aramex is the courier. Aramex received the parcel on 01/02/2023 at 2.59am and they promised delivery on 16/02/2023. I've received a progress report every day and it showed that the parcel was in South Africa. On 15/02/2023 I phoned aramex Bloemfontein to find out about the status of my parcel. Aramex told me that they loaded a "dummy" number just to show progress of my parcel and THAT THE PARCEL IS STILL IN AMERICA. I complained but was told that I'll have to wait now. According to the new progress report they say that: "Now expected February 17 - February 28. It is 21/02/2023 today - how can they say that the delivery is now 17/02/23 IF IT IS STILL TODAY IN THE USA? They have a total no-care attitude and if you search the web for aramex complaints, many many ex-aramex customers will never use aramex again because of their slow, expensive and non-existent delivery service! This is the worst service ever and I will never use them again. STAY AWAY FROM ARAMEX.

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