nW
neville W
1 reviews | Active since Aug 2012
01 Jan 2016, 16:30
Not returning emails
Was contacted on 28 to inform me that parcel is at customs,,returned the call and email address and id was given to operator at track and trace and said they would
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Replies (1)
Aramex South Africa's replyOfficial
07 Jan 2016, 14:17Hello nevillexx,
Thank you for sharing you comments with us.
We would like to apologise for the inconvenience and frustration you have experienced with the delay in clearing your shipment .
We are investigating the delay with our imports manage and will ensure that you receive feedback on the clearance status.
Please do not hesitate to contact for further assistance.
Kind Regards
Tshegofatso Dubula
Thank you for sharing you comments with us.
We would like to apologise for the inconvenience and frustration you have experienced with the delay in clearing your shipment .
We are investigating the delay with our imports manage and will ensure that you receive feedback on the clearance status.
Please do not hesitate to contact for further assistance.
Kind Regards
Tshegofatso Dubula
Aramex South Africa's reply07 Jan 2016, 14:17
Official
Hello nevillexx,
Thank you for sharing you comments with us.
We would like to apologise for the inconvenience and frustration you have experienced with the delay in clearing your shipment .
We are investigating the delay with our imports manage and will ensure that you receive feedback on the clearance status.
Please do not hesitate to contact for further assistance.
Kind Regards
Tshegofatso Dubula
Thank you for sharing you comments with us.
We would like to apologise for the inconvenience and frustration you have experienced with the delay in clearing your shipment .
We are investigating the delay with our imports manage and will ensure that you receive feedback on the clearance status.
Please do not hesitate to contact for further assistance.
Kind Regards
Tshegofatso Dubula