Non-delivery of Amazon Order

<p>I received a notification that my Amazon parcel was delivered on the 19th of April 2017, however, I didn't receive anything, nor was I contacted when the delivery was made. On the Aramex tracking site, the destination address the parcel was delivered to is also wrong (not as per the order). A case was logged with Aramex on the 20th of April 2017 via a online service issue complaint, after which no feedback has been provided. Calling there South African contact number also doesn't help as no one ever answers. I've probably called 8 times already.</p>