vV
vickashj V

1 reviews | Active since Feb 2017

28 Feb 2017, 13:44

Non delivery

<p>Regarding AWB ********** 8330, payment was done and confirmed last week friday, delivery was expected yesterday, monday 27/02/2016 however I call the customer service line today to be told that package is still in Johannesburg and their operations dont know why !!!!!!!! </p> <p>I have clients awaiting orders who are now cancelling.</p> <p> </p> <p>I switched all my business shipping to Aramex but am now going seek alternate couriers. Pathetic service !</p>

0
Replies (1)
Aramex South Africa
Aramex South Africa's reply01 Mar 2017, 07:37
Official

Dear Vickash

Thank you for bringing this matter to our attention,

The matter has been escalated and contact will be made with you shortly.

Kind Regards,

Customer Care Johannesburg - Aramex