PT
Paul T

1 reviews | Active since Dec 2014

18 Mar 2017, 16:24

No urgency ***

<p>I ordered some urgent medical supplies from the US to South Africa and thought I would give Aramexglobalshopper another chance. After paying an extra R1000 to get the goods to my New York address in 2 days they have been sitting there for another day without anything happening. I have sent an enquiry to Aramex and received no reply. I tried ringing them and got no answer. I thought that their business was about efficient logistics but it seems that they just dont care. </p>

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Replies (1)
Aramex South Africa
Aramex South Africa's reply20 Mar 2017, 15:48
Official

Dear Paul

Thank you for bringing this matter to our attention.

We apologize for the inconvenience cause in this regard and have escalated the matter to our AGS team.

Contact will be made with you shortly

Kind Regards

Customer Care Johannesburg - Aramex SA