No Refund yet

<p>On the 17th of November 2016 I made a wrongful paument into Aramax's account.</p> <p>I notified them immidiately.</p> <p>I then had to fill in a form and send it back to them with banking details.</p> <p>December the 12th, I received an email asking for a letter from the bank or a bank statement for proof of my account.</p> <p>I first had a query to ask why it too so long, nad the answer was that they pay out one month later.</p> <p>I then sent them the proof of account, and untill now, the payment has not been reversed.</p> <p>No communication and no money</p> <p> </p> <p>How long do I still have to wait?</p> <p> </p> <p> </p>