MC
Miroslav C

1 reviews | Active since May 2012

29 Oct 2016, 20:32

No receipt Global shopper UK

<p>hi,</p> <p> </p> <p>A parcel of mine has been delivered to the UK aramex branch (Global shopper) on the 27th by Hermes uk couriers an still there is no sign of it on my aramex account. </p> <p> </p> <p>please can this be looked into as it never took this long for my items to be scanned at the same location an to reflect in my account.</p> <p> </p> <p>Courier: Hermes UK</p> <p>waybill: ********** ********** 80</p> <p>Delivered: 27 October @ 15:16</p> <p> </p> <p>Regards,</p> <p>Miro</p>

0
Replies (3)
Aramex South Africa
Aramex South Africa's reply31 Oct 2016, 12:41
Official

Dear stravanosa,

Thank you for taking the time to share your comments with us. We sincerely apologise for any inconvenience caused to you in this regard.

After several attempts to contact you you on the number provided we have not been successful. We will be sending you more detail via email and follow up from there.

If you need any further assistance please contact us again.

Kind Regards,
Aramex SA

MC
Miroslav C's update31 Oct 2016, 12:44
Reviewer Update

There was no several attempts, only 1. I was in a meeting so couldnt answer apologies for that. I have now seen that the package is recorded but is on hold pending invoice which i have uploaded

Regards,

Miro

Aramex South Africa
Aramex South Africa's reply31 Oct 2016, 13:06
Official

Dear stravanosa,

Thank you for your reply. We will be in contact with you shortly.

Kind Regards,
Aramex SA