No Pick up from your Dropbox - AGAIN

Waybill *** was dropped into the Main Road Fresh Stop Drop Box in Strand, 7140 at 15:10 on Monday 21/09/2015. It is now 10:28 on Monday evening and no collection was made!!! The cut off time for that drop box is at 16:00. The parcel along with a few others are still in the drop box. This is the second time that no one collects from that drop box. This parcel has to be delivered tomorrow 22/09 in Cape Town. I have 100 students waiting for their prizes tomorrow that they will not received due to Aramex's incompetence. This is the second time that this has happened. The driver either collect way too early or not at all. Get this sorted an phone me. I am sick and tired of the **** service from you Stellenbosch branch! It is a massive order and my client, University of Cape Town, has to have this before 12:00 tomorrow which shouldnt be a problem as per your companies terms and conditions.