CG
Carmen G

1 reviews | Active since Oct 2015

15 Oct 2015, 12:35

NO PICK UP AND DELIVERY

I dropped waybill numbers *** and *** at Pick n Pay Cleary Park (Port Elizabeth) on 14 Oct 2015. Its supposed to be overnight delivery to Pretoria and my clients haven't received it and cannot be traced online.<br> <br> When phoning Port Elizabeth branch to hear what time they collected parcels at PNP Cleary park, they said at 3pm on 14 Oct. I dropped my parcels at 2pm, so how can my parcels now just be missing.<br> <br> Please be honest and tell me if you DON'T collect Cleary Park everyday or tell me which days you do collect at that store!!!<br> <br> Pathetic service!!!!

0
Replies (1)
Aramex South Africa
Aramex South Africa's reply15 Oct 2015, 13:15
Official
Hello babasw,

Thank you for taking the time to share your comments with us and taking the time to speak with me .

Kindly accept our humble apologies for the great inconvenience caused to you and your associates.

We are investigating the reason why your parcels were not collected with our Port Elizabeth office and will get back to you with feedback shortly.

Please do not hesitate to contact us for further assistance.

Regards
Tshegofatso Dubula