No one working at Aramex SA.........

We are trying to get a hold of anyone at Aramex since 08:00 this morning. It is just before 10:30 now. Currently on Facebook, Instagram, Twitter, WhatsApp, their own website chat as well as email. Absolutely no response from them. We have sent a few parcels on Monday and still this morning (Wednesday) their own tracking references state "incorrect" and none of our parcels are traceable. I was told that we should check after 20:00 on Tuesday and that the issue would be resolved....did not happen. Please consider adding staff or getting competent support structures in place if you want top run a business