No one know where my package is

I have ordered a package on line. It has been cleared at customs. I have called to company to find out when will my package be delivered and they inform me that they do not know where my package is and they will call me back. STILL NO ONE HAS CALLED ME BACK. I called again and same result. I called maybe 5 times and no one can help me. Then i got hold of someone and they told me it will be delivered today still nothing. After a while i got hold of a senior member he said sorry he can get the package but i must come fetch it. I PAID FOR DELIVERY AND YOU WANT ME TO FETCH THE PACKAGE. Still waiting no one has called me back <br> <br> Will be the last time i use ARAMEX