1 reviews | Active since Jan 2017
No feedback, no response, 3 MONTHS LATER
<p>I've sent Aramex Global Shopper countless amounts of emails (Bianca & Thagedi) and messages via facebook to get feedback on parcel ********** 854</p> <p>They simply DO NOT RESPOND! EVER!</p> <p>Are you people waiting for me to conveniently forget about my parcel? Have you lost my parcel? Where is my parcel?!</p> <p>I will not leave this until I receive my parcel!</p> <p>I will take this as far as possible to either get my parcel or the full value back.</p> <p>Pathetic!</p> <p> </p> <p> </p>
Dear Paula
Thank you for bringing this matter to our attention.
We apologize for the delay in delivery and we understand how frustrating this may be. However, the shipment is currently held by Customs for inspection. This forms part of the normal import process, and customs reserves the right to stop all shipments irrespective of the value declared.
Your complaint has been escalated to the AGS Team Senior and contact will be made with you shortly.
Kind Regards
Customer Care Johannesburg - Aramex SA
Dear Paula
Thank you for bringing this matter to our attention.
We apologize for the delay in delivery and we understand how frustrating this may be. However, the shipment is currently held by Customs for inspection. This forms part of the normal import process, and customs reserves the right to stop all shipments irrespective of the value declared.
Your complaint has been escalated to the AGS Team Senior and contact will be made with you shortly.
Kind Regards
Customer Care Johannesburg - Aramex SA