NO DELIVERY OR SERVICE

What pathetic service, I had a parcel send via overnight on Friday 25 May. Over the weekend there were some incidents preventing me from being at the office to collect on Monday where it was sent to initially. Early Monday morning I phoned the Cape Town office as i cannot get hold of the JHB office who`s number was provided on the tracking email, a lady helped me and updated my address and said it normally takes 2 days as it will be handed to a 3rd party courier. Phoned again yesterday to find out what is happening as the status online has not updated since 28 May where JHB office was in posession of my parcel, the lady helping me said it was handed to the 3rd party but could not provide me with any more details. She would have phoned me back to advise what is happening. So today phoned again and still no answers, the lady from yesterday is busy and that where i ran out of airtime. So where is my parcel as i need it yesterday, it is parts i need urgently to get back to the office and in the meantime i am stuck and cannot give my office answers and looking at serious issues if i cannot return to work. Can somebody please assist in giving me feedback as to where my parcel is and make sure it gets delivered today. This is utter pathetic service, no help, no feedback nothing. And as an FYI i had another parcel with The Courier guy, address was updated and i received my parcel early yesterday morning. I need my Parcel today.