No delivery or feedback

I sent a package from Pinetown Kzn to Johannesburg on the 15/02/2016,I called the next day to get an update on the wherabouts of the package but was informed that the address was in a remote area,and delivery would be done on the 17th through a 3rd party agent.I was not worried at this point and I understood why delivery would not be done on the 16th.I called the next day and was told that the delivery would be done on the 18th,at this time I was getting worried as delivery was supposed to have been done latest the 17th,and each day after that I would be told that delivery was going to be the next day as the package is with a 3rd party and it takes 2-3days,and each person I spoke to told me that they start counting from a day later,the later they were the more they shifted the counting,I asked numerously where exactly the package was and I would be told sometimes it is with the driver and he is on the way there,or be put on hold for a long time until the line went dead.On Friday I called and the matter was escalated by Emelia and she informed me that someone from Aramex would call me after 30-45 mins,no one called.Delivery still not done,and no feedback given.Dissapointed and angry