VG
Vanessa G
1 reviews | Active since Apr 2012
29 Jun 2015, 12:07
No delivery of parcel
I ordered goods from Biovea, they sent me a tracking no on the 12th of June - tracking no ***, I have still not received my parcel. After numerous phone calls and enquiries I was told that they will be following up with the agent, and will contact me within an hour. I have still not received any feedback on one of my calls or enquires.<br> I have still not received my parcel either.
Helpful (0)
Replies (1)0
Replies (1)
Aramex South Africa's replyOfficial
30 Jun 2015, 10:02Hello Vanessalg,
Thank you for taking the time to share your comments with us.
We sincerely apologise for the inconvenience caused to you. As per our various discussions with you we are working on resolving this outstanding delivery for you as a matter of urgency.
We will continue to be in touch with you throughout the day until delivery is completed.
If you need any further assistance please don't hesitate to contact us immediately.
Kind Regards,
Hein Bruyns
Customer Service Executive
Thank you for taking the time to share your comments with us.
We sincerely apologise for the inconvenience caused to you. As per our various discussions with you we are working on resolving this outstanding delivery for you as a matter of urgency.
We will continue to be in touch with you throughout the day until delivery is completed.
If you need any further assistance please don't hesitate to contact us immediately.
Kind Regards,
Hein Bruyns
Customer Service Executive
Aramex South Africa's reply30 Jun 2015, 10:02
Official
Hello Vanessalg,
Thank you for taking the time to share your comments with us.
We sincerely apologise for the inconvenience caused to you. As per our various discussions with you we are working on resolving this outstanding delivery for you as a matter of urgency.
We will continue to be in touch with you throughout the day until delivery is completed.
If you need any further assistance please don't hesitate to contact us immediately.
Kind Regards,
Hein Bruyns
Customer Service Executive
Thank you for taking the time to share your comments with us.
We sincerely apologise for the inconvenience caused to you. As per our various discussions with you we are working on resolving this outstanding delivery for you as a matter of urgency.
We will continue to be in touch with you throughout the day until delivery is completed.
If you need any further assistance please don't hesitate to contact us immediately.
Kind Regards,
Hein Bruyns
Customer Service Executive