sP
sudeshan P

1 reviews | Active since Oct 2014

31 Dec 2015, 10:42

No delivery no feedback no followup

My package was delivered to an incorrect address and I am waiting two weeks for them to sort things out. I call the supervisor and that person does take my call or returns my call and does not give me any feedback as to the recovery of my package. It is an acceptable for me to wait two weeks for a package.

0
Replies (1)
Aramex South Africa
Aramex South Africa's reply31 Dec 2015, 12:20
Official
Hello shanenov1976@,

I am sorry to hear that the shipment was delivered to an incorrect address, your query is being investigated, you will be provided with updates shortly with regards to the status of your enquiry.

Be rest assured that your query is receiving urgent attention from Aramex and will be resolved shortly.

Regards


Tefo Rakharebe
Client Service Manager