pR
panache R
1 reviews | Active since Dec 2015
29 Dec 2015, 13:36
NO DELIVERY FROM ARAMEX
Aramex was suppose to deliver my package on Friday the 24 December 2015 it is now the 29 December and I am still waiting. I called the call center yesterday with the tracking number and the consultant said that they would deliver today before 12. I am really upset because the package contains a medical supply which was suppose to be delivered on the 24th December
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Aramex South Africa's replyOfficial
11 Jan 2016, 12:32Hello MISSREDDYJHB,
Thank you for sharing your comments with us and taking the time to speak with me.
I would like to apologise for the great inconvenience caused by the delay in the delivery of your shipment.
As per our telephone discussion we have escalated to our Operations manager to address this with our operations team and the concerned driver as this does not represent how we conduct our business.
Kind Regards
Tshegofatso Dubula
Thank you for sharing your comments with us and taking the time to speak with me.
I would like to apologise for the great inconvenience caused by the delay in the delivery of your shipment.
As per our telephone discussion we have escalated to our Operations manager to address this with our operations team and the concerned driver as this does not represent how we conduct our business.
Kind Regards
Tshegofatso Dubula
Aramex South Africa's reply11 Jan 2016, 12:32
Official
Hello MISSREDDYJHB,
Thank you for sharing your comments with us and taking the time to speak with me.
I would like to apologise for the great inconvenience caused by the delay in the delivery of your shipment.
As per our telephone discussion we have escalated to our Operations manager to address this with our operations team and the concerned driver as this does not represent how we conduct our business.
Kind Regards
Tshegofatso Dubula
Thank you for sharing your comments with us and taking the time to speak with me.
I would like to apologise for the great inconvenience caused by the delay in the delivery of your shipment.
As per our telephone discussion we have escalated to our Operations manager to address this with our operations team and the concerned driver as this does not represent how we conduct our business.
Kind Regards
Tshegofatso Dubula