No delivery

I use Aramex's drop a couple of times a week.

On the 29th I went to drop off a parcel at the pick n pay in workshop (Durban CBD) . It was around midday way before 3pm. Upon getting there I noticed one box was without a lid and full of parcels, so I decided to put mine on the box next to the one with out a lid. It was almost full but still had a bit of space.

Between shipping and throwing away my shopping reciepts I must have mistakenly thrown away my customer's copy too.... I realize this now, because the client has not recieved her parcel up until today.

I asked if it was possible to get the driver who picked up that day, that's if they did, if he had delivered it or if it was stuck somewhere. No one's willing to help me with that.

How is that possible. How hard is it to get the details of your driver's? Surely you must know who picks up where and when?

The date is the 29th of January 2018 at the pick n pay in the CBD of Durban