No Customer Service

<p>After 2 weeks of battling with Aramex to get my stock through customs without them adding ridiclous extra charges, and after accusations being flung my way as if I worked for Aramex and packed and shipped the goods myself from the supplier in the USA, I finally got my stock. The customs and shipment were paid for on the day but seeing as I have a pre-paid business account with Aramex, I knew there was not enough in the account so paid the full amount without question. Now I keep receiving a bill saying I owe R4754.52 which is IMPOSSIBLE. I have sent Lunga all the proof of payments (and by the way this was paid over your system so how you cannot allocate the amount is beyond me). I know there is an amount of +- R500 outstanding but I want a rectified statement of account before I pay you anything. I am NOT paying the R4000 which has already been paid to you. The bill says that I am 61-90 days in arrears. How hard is it to actually do your job??? I have emailed Lunga constantly over the last 2 months and everytime he says he will fix it but to no avail. At the end of the month I still receive the incorrect statement of account.</p> <p> </p> <p>I absolutely regret the day I was sweet talked into signing up with you. Never in my life have I ever received such appaling service.</p> <p> </p> <p>Allocate the payment. Send me the correct statement of account. Thats it. I just want to pay what is outstanding so I can be done with this useless cpmpany!!!</p>