no communication

I sent a gift to a friend of mine and used the aramex box in pick n pay stores. It was a saturday so it would only be collected on monday. yesterday i tracked my parcel and it showed attempted delivery-no one home. My friend works from home and her aged mother is basically always home. They do live in a secured flat complex and im sure the delivery person just didn't bother to go the extra mile. <br> <br> today i checked again, only to find there was no attempt made today. I would like to know where my parcel is and how long it would take to have it delivered. I couldve used the post office.