NS
Nelius S

1 reviews | Active since Jan 2017

26 Jan 2017, 15:55

No comminication

<p>My package was delivered two days ago to a depo at my company, Aramex didn't even bother contacting me to advise me my package is here to collect. The courier just lets anyone sign for my package and doesn't even let them notify me of my parcel. This is unacceptable and completly unprofessional.</p>

0
Replies (1)
Aramex South Africa
Aramex South Africa's reply27 Jan 2017, 09:03
Official

Dear Mr. Seyffert

Thank you for bringing the matter to our attention.

In order for us to investigate if the shipment was marked "Only reciever to sign" we require a waybilll number please.

A supervisor will be in contact with you shortly to obtain this from you.

Kind regards,

Customer Care Johannesburg - Aramex SA