AM
Arthur M
1 reviews | Active since Aug 2010
30 Jun 2015, 09:12
NEVER EVER USE ARAMEX
I have been waiting for my package since last week. It has been stuck in Johhannessburg since Monday last week. I called several times and i have been told that my package will be sent out to me immediately. This has not happened. I checked before i wrote this complaintt and my package is still stuck there. I now do not know what to do.<br> <br> If anyone out there can help, please assist. I am desperate here and Aramex doesn't seem to care.<br> My Shipment number is ***
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Aramex South Africa's replyOfficial
30 Jun 2015, 10:09Hello artman344,
Thank you for taking the time to share your concerns with us.
We apologise for the inconvenience caused in this regard. As per my conversations with you the initial delay appeared to have resulted in contacting you for clearance. However I am please to report the parcel has been cleared from customs and as discussed will be delivered to you tomorrow.
If you need any further assistance please contact us again.
Kind Regards,
Hein Bruyns
Customer Service Executive
Thank you for taking the time to share your concerns with us.
We apologise for the inconvenience caused in this regard. As per my conversations with you the initial delay appeared to have resulted in contacting you for clearance. However I am please to report the parcel has been cleared from customs and as discussed will be delivered to you tomorrow.
If you need any further assistance please contact us again.
Kind Regards,
Hein Bruyns
Customer Service Executive
Aramex South Africa's reply30 Jun 2015, 10:09
Official
Hello artman344,
Thank you for taking the time to share your concerns with us.
We apologise for the inconvenience caused in this regard. As per my conversations with you the initial delay appeared to have resulted in contacting you for clearance. However I am please to report the parcel has been cleared from customs and as discussed will be delivered to you tomorrow.
If you need any further assistance please contact us again.
Kind Regards,
Hein Bruyns
Customer Service Executive
Thank you for taking the time to share your concerns with us.
We apologise for the inconvenience caused in this regard. As per my conversations with you the initial delay appeared to have resulted in contacting you for clearance. However I am please to report the parcel has been cleared from customs and as discussed will be delivered to you tomorrow.
If you need any further assistance please contact us again.
Kind Regards,
Hein Bruyns
Customer Service Executive