MG
Mark G
1 reviews | Active since Mar 2009
07 Sept 2020, 13:16
MR
Waybill no *** Can‘t believe the bad service from both Hong Kong ( Maggie/Man ) and Guy‘s please use DHL. Our consignee was contacted 3 weeks ago for his e-mail address for docs. Never received any email. I called JHB from China and the guy refused to give me his name and after one hour I was disconnected. Now the package with zero value is still in customs with late delivery penalties due to late approvals of our container shipments for essential services. The Hong Kong office is just as useless. We tried using them a few times but every time we seem to have the same issues. All our buyers have moved away from them due to the exact same experiences. USELESS!
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Mark G's updateReviewer Update
07 Sept 2020, 15:34Please reply as to how and when you will resolve this issue addressed and don’ t find excuses. Complete your legal obligations. Unfortunately there are no compliments for your service to date. The matter has been escalated to Dubai already.
MG
Mark G's update07 Sept 2020, 15:34
Reviewer Update
Please reply as to how and when you will resolve this issue addressed and don’ t find excuses. Complete your legal obligations. Unfortunately there are no compliments for your service to date. The matter has been escalated to Dubai already.
