Most *********** company to deal with!

If you want to close your business use Aramex. Most horrible experience for any business to have.<br> <br> Plenty promises but keep to none.<br> We paid them a shipping rate that is equal to express(the only account we have with them is express shipments)<br> <br> I explained to the account manager multiple occasions the shipment we needed is very urgent, on Wednesday we give them permission to ship it, Thursday we are told that the account is closed due to not using it, however we still have R1500 credit in the account, how do you explain that..?!<br> On Friday the account manager phones and says that we have to pay the full quoted amount for R37 708.29. While we do have a credit account with DHL I thought lets give them a chance and I made the payment an hour later. She promised that the shipment will be in SA on the Monday and that it will then still have to go through customs which was acceptable. Then on Monday I find out this shipment was now sent on normal freight. It arrived only the Thursday. Next thing Aramex gives the wrong customs codes and customs kept the parcels longer. Eventually the next week Friday the goods arrive. <br> Been struggling for 4 days to get R1500 Credit repaid Aramex owes us