Missing Package witn No Response

<p>I recently ordered human hair extensions from China, the package got to me in time right after I had paid my customs fee. But when i opened the package a few minutes after the delivery guy left, I had noticed that the outside cover pack had been torn and taped with SARS customs white plastic tape. I opened it and inside there was a box also covered with SARS custom tape. I opened the box, only to find half of my package was missing. I called Aramex and they assured me they will look into the matter and suggested i make foolow up with my supplier, my supplier got back to me and even provided proof that she had sent through my complete order and that the error was not made by her. So I went back to Aramex and spoke to their Express Imports Supervisor, Mr Langton M Ncube and he furthermore reassured me that my case will be investigated by their Risk and Compliance manager, he said i will get feedback two weeks ago on a monday. To this day, I am still waiting on feedback from Aramex. Bare in mind that these items cost me almost R10 000 to purchase, and I havent heard from Aramex.</p>