Mindboggling Incompetence

Knowing that Aramex Global Shippert messed up my previous delivery address, I sent a total of 6 customer requests to Aramex Global Shopper BEFORE my parcel even went out for delivery.

Please refer to the following customer support requests:

PRY/1120/341 PRY/1120/622 PRY/1120/668 PRY/1120/933

Plus, please refer to 2 online chat sessions I had with Aramex.

Aramex even confirmed that the delivery address was updated below and the online chat also confirmed the delivery address was updated.

And STILL they delivered to the wrong address.

Furthermore, this parcel was first registered by Aramex on 9 November. Today is the 26th of November when it first went out for delivery.

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Good Day

Please note the address has been updated and amended on the shipment and the team notified to make the changes.

Best Regards Chad van der Westhuizen